1. Introduction

These Terms of Service govern the use of the John Paul Premium website and services. By using our website or booking our services, you agree to these terms.

2. Services

John Paul Premium provides beauty and wellness services, including hair treatments, nail services, facials, wellness drips, and related offerings.

All services are subject to availability and may change without prior notice.

3. Bookings

Appointments may be made through our website or other booking channels.

A deposit may be required to secure a booking.

Deposits help secure therapist preparation time and your reserved appointment.

4. Cancellation and Late Policy

To ensure fairness to all guests:

• 24 hours’ notice is required for cancellations or rescheduling.
• Cancellations within 24 hours may result in forfeiture of the deposit.
• No-shows may be charged the full service amount.
  
• Arriving late may shorten your treatment time while the full price remains applicable.

These policies help protect appointment availability and the quality of the guest experience.

5. Website Use

By using this website, you agree not to:

• Use the site for unlawful purposes
• Attempt to disrupt website functionality
• Copy or distribute website content without permission

All content on this website remains the property of John Paul Premium unless otherwise stated.

6. Pricing and Payments

Prices displayed on the website are subject to change without notice.

Payments may be required in advance for certain services.

7. Health Considerations

Clients should inform staff of any health conditions, allergies, or sensitivities that may affect treatments.

John Paul Premium reserves the right to decline services if a treatment may not be safe for a client.

8. Limitation of Liability

While we aim to provide the highest level of care and service, John Paul Premium is not liable for:

• Indirect or consequential damages
• Allergic reactions where conditions were not disclosed
• Temporary service interruptions on the website

9. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the website constitutes acceptance of the updated terms.

10. Contact

For questions regarding these terms, please contact:

John Paul Premium
Fourways, Sandton
Email: info@johnpaulpremium.co.za